Return Policy

Effective Date: 06/01/2024

At Blingmatix, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy to make the process easy for you.

1. Return Eligibility

  • Items must be returned within 30 days of the original purchase date.
  • Items must be in their original, unused condition, with all original packaging and tags attached.
  • Proof of purchase is required for all returns (e.g., order number, receipt).

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Custom-made or personalized products
  • Items marked as "Final Sale"
  • Gift cards

3. Return Process

  1. Initiate a Return

    • Contact our Customer Service team at info@BlingMatiX.com to initiate a return. Please provide your order number and the reason for the return.

  2. Prepare Your Package

    • Securely pack the items in their original packaging, including all accessories, manuals, and any free gifts received with the purchase.
    • Include the proof of purchase and a brief note explaining the reason for the return.

  3. Shipping Your Return

    • You are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
    • We recommend using a trackable shipping method. BlingMatiX is not responsible for items lost in transit.

  4. Return Address

    • Ship your return to the following address:

                   BlingMatiX Returns

                   2828 Walnut Hill Ln. Dallas TX 75229

4. Refunds

  • Once we receive and inspect your return, we will notify you of the status of your refund.
  • If approved, a refund will be processed to your original method of payment within 15 business days.
  • Please note that it may take additional time for your bank or credit card company to process and post the refund.

5. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@BlingMatiX.com.

6. Contact Us

If you have any questions about our Return Policy, please contact us at:

  • Email: info@BlingMatiX.com
  • Phone: 214 792 00 00
  • Address: 2828 Walnut Hill Ln. Dallas TX 75229

Thank you for shopping with BlingMatiX. We appreciate your business and are committed to ensuring your satisfaction.